Frequently Asked Questions
How do I apply?
To make this process as quick and easy as possible, apply online to start the process.
To make this process as quick and easy as possible, apply online to start the process.
To make this process as quick and easy as possible, apply online to start the process.
To make this process as quick and easy as possible, apply online to start the process.
Who is eligible for assistance?
Customers who are experiencing financial difficulty may be eligible for hardship support.
Customers who are experiencing financial difficulty may be eligible for hardship support.
Customers who are experiencing financial difficulty may be eligible for hardship support.
Customers who are experiencing financial difficulty may be eligible for hardship support.
If you require hardship assistance as a result of financially difficulty
Provide all documentary evidence, e.g. a current Statement of Cash Flows, Profit & Loss Statement, Balance Sheet.
Apply online to start the process.
Provide all documentary evidence, e.g. a current Statement of Cash Flows, Profit & Loss Statement, Balance Sheet.
Apply online to start the process.
Provide all documentary evidence, e.g. a current Statement of Cash Flows, Profit & Loss Statement, Balance Sheet.
Apply online to start the process.
Provide all documentary evidence, e.g. a current Statement of Cash Flows, Profit & Loss Statement, Balance Sheet.
Apply online to start the process.
What happens to my car loan if I lose my job or I think I may lose my job?
Suzuki Financial Services is committed to assisting customers and we are here to help during challenging times. Should you lose your employment, you may be eligible for financial support.
Apply online to start the process.
Suzuki Financial Services is committed to assisting customers and we are here to help during challenging times. Should you lose your employment, you may be eligible for financial support.
Apply online to start the process.
Suzuki Financial Services is committed to assisting customers and we are here to help during challenging times. Should you lose your employment, you may be eligible for financial support.
Apply online to start the process.
Suzuki Financial Services is committed to assisting customers and we are here to help during challenging times. Should you lose your employment, you may be eligible for financial support.
Apply online to start the process.
What happens to my car loan if my business is forced to close?
If your business has been forced to close, you may be eligible for financial support.
Apply online to start the process.
If your business has been forced to close, you may be eligible for financial support.
Apply online to start the process.
If your business has been forced to close, you may be eligible for financial support.
Apply online to start the process.
If your business has been forced to close, you may be eligible for financial support.
Apply online to start the process.
I would like to continue to pay my loan, however; I would like to reduce the payment amount. Is this possible?
If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.
If you are not paying above your repayment amount, you will need to apply for hardship. We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:
- The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
- Interest will continue to be charged on amended or deferred loans
Apply online to start the process.
If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.
If you are not paying above your repayment amount, you will need to apply for hardship. We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:
- The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
- Interest will continue to be charged on amended or deferred loans
Apply online to start the process.
If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.
If you are not paying above your repayment amount, you will need to apply for hardship. We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:
- The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
- Interest will continue to be charged on amended or deferred loans
Apply online to start the process.
If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.
If you are not paying above your repayment amount, you will need to apply for hardship. We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:
- The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
- Interest will continue to be charged on amended or deferred loans
Apply online to start the process.
If I apply for hardship assistance, will my credit file be negatively impacted?
In terms of your repayment history, if you maintain your payments under the hardship arrangement then this will not affect your credit file.
In terms of your repayment history, if you maintain your payments under the hardship arrangement then this will not affect your credit file.
In terms of your repayment history, if you maintain your payments under the hardship arrangement then this will not affect your credit file.
In terms of your repayment history, if you maintain your payments under the hardship arrangement then this will not affect your credit file.
