How it works
Choose your Suzuki from a Suzuki Financial Services Dealership.
Choose your loan term (between 1 & 7 years). Check out our Finance Calculator to explore your repayment options.
Choose your preferred payment frequency (weekly, fortnightly or monthly).
You can lower your monthly repayments by choosing to pay a final lump sum payment at the end of your loan.
You have the option to make additional repayments whenever you like to reduce your loan term.
You can access your car finance account any time of the day courtesy of our online customer service portal.
Finance Calculator
Your Repayment Would Be
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Frequently Asked Questions
What Identification and Documents do I need to apply?
Before applying for car finance there are several documents you need to have ready. We have a checklist you can print to make sure you have everything you need.
Download our Document Checklist
Before applying for car finance there are several documents you need to have ready. We have a checklist you can print to make sure you have everything you need.
Download our Document Checklist
Before applying for car finance there are several documents you need to have ready. We have a checklist you can print to make sure you have everything you need.
Download our Document Checklist
Before applying for car finance there are several documents you need to have ready. We have a checklist you can print to make sure you have everything you need.
Download our Document Checklist
Why should I borrow from Suzuki Financial Services?
We calculate your rate based on your credit score and other personal criteria determined by us. This means you can always be sure of a rate that’s transparent and tailored to your circumstances. As Suzuki Financial Services is arranged through your Suzuki dealer at the time you purchase your vehicle, it’s simple and convenient too.
We calculate your rate based on your credit score and other personal criteria determined by us. This means you can always be sure of a rate that’s transparent and tailored to your circumstances. As Suzuki Financial Services is arranged through your Suzuki dealer at the time you purchase your vehicle, it’s simple and convenient too.
We calculate your rate based on your credit score and other personal criteria determined by us. This means you can always be sure of a rate that’s transparent and tailored to your circumstances. As Suzuki Financial Services is arranged through your Suzuki dealer at the time you purchase your vehicle, it’s simple and convenient too.
We calculate your rate based on your credit score and other personal criteria determined by us. This means you can always be sure of a rate that’s transparent and tailored to your circumstances. As Suzuki Financial Services is arranged through your Suzuki dealer at the time you purchase your vehicle, it’s simple and convenient too.
What is Suzuki Tailored Rate?
Instead of taking a one-size-fits-all approach, we use our sophisticated software to calculate an interest rate based on your credit score and many other relevant factors determined by us, such as type of vehicle loan, and much more.
This means you can be confident that you are getting a fair and transparent interest rate.
Download our Tailored Rate Brochure for more information.
Instead of taking a one-size-fits-all approach, we use our sophisticated software to calculate an interest rate based on your credit score and many other relevant factors determined by us, such as type of vehicle loan, and much more.
This means you can be confident that you are getting a fair and transparent interest rate.
Download our Tailored Rate Brochure for more information.
Instead of taking a one-size-fits-all approach, we use our sophisticated software to calculate an interest rate based on your credit score and many other relevant factors determined by us, such as type of vehicle loan, and much more.
This means you can be confident that you are getting a fair and transparent interest rate.
Download our Tailored Rate Brochure for more information.
Instead of taking a one-size-fits-all approach, we use our sophisticated software to calculate an interest rate based on your credit score and many other relevant factors determined by us, such as type of vehicle loan, and much more.
This means you can be confident that you are getting a fair and transparent interest rate.
Download our Tailored Rate Brochure for more information.
Is there a way to lower my repayments on my loan?
Many car loans give you flexibility to lower repayments. One option, if you have extra cash, is to add a deposit. You could also take out a car loan with a Guaranteed Future Value*, such as SuzukiSecure which offers lower monthly repayments^ than a fixed rate car loan. Use the Suzuki Finance Calculator to explore your options and see how they may affect your repayments.
Many car loans give you flexibility to lower repayments. One option, if you have extra cash, is to add a deposit. You could also take out a car loan with a Guaranteed Future Value*, such as SuzukiSecure which offers lower monthly repayments^ than a fixed rate car loan. Use the Suzuki Finance Calculator to explore your options and see how they may affect your repayments.
Many car loans give you flexibility to lower repayments. One option, if you have extra cash, is to add a deposit. You could also take out a car loan with a Guaranteed Future Value*, such as SuzukiSecure which offers lower monthly repayments^ than a fixed rate car loan. Use the Suzuki Finance Calculator to explore your options and see how they may affect your repayments.
Many car loans give you flexibility to lower repayments. One option, if you have extra cash, is to add a deposit. You could also take out a car loan with a Guaranteed Future Value*, such as SuzukiSecure which offers lower monthly repayments^ than a fixed rate car loan. Use the Suzuki Finance Calculator to explore your options and see how they may affect your repayments.
What is SuzukiSecure?
SuzukiSecure is our Guaranteed Future Value (GFV)* product, offering customers security and benefits, such as lower monthly repayments^ compared to a standard car loan with no balloon, over the same term.
Download our SuzukiSecure Quick Guide for more information.
SuzukiSecure is our Guaranteed Future Value (GFV)* product, offering customers security and benefits, such as lower monthly repayments^ compared to a standard car loan with no balloon, over the same term.
Download our SuzukiSecure Quick Guide for more information.
SuzukiSecure is our Guaranteed Future Value (GFV)* product, offering customers security and benefits, such as lower monthly repayments^ compared to a standard car loan with no balloon, over the same term.
Download our SuzukiSecure Quick Guide for more information.
SuzukiSecure is our Guaranteed Future Value (GFV)* product, offering customers security and benefits, such as lower monthly repayments^ compared to a standard car loan with no balloon, over the same term.
Download our SuzukiSecure Quick Guide for more information.
How do we calculate Guaranteed Future Value (GFV)*?
We calculate the GFV* based on sales results of similar vehicles, as well as economic factors. The GFV* can vary based on your loan term and agreed kilometres.
We calculate the GFV* based on sales results of similar vehicles, as well as economic factors. The GFV* can vary based on your loan term and agreed kilometres.
We calculate the GFV* based on sales results of similar vehicles, as well as economic factors. The GFV* can vary based on your loan term and agreed kilometres.
We calculate the GFV* based on sales results of similar vehicles, as well as economic factors. The GFV* can vary based on your loan term and agreed kilometres.
What is Suzuki Financial Services Online?
Suzuki Financial Services Online is the easy way to manage your Suzuki Financial Services account. You can access your finance account online at a time that suits you.
- View account balances
- View contract details
- Calculate a payout quote
- Generate statements
- Update your payment or contact details
Simply go to sfonline.com.au.
Suzuki Financial Services Online is the easy way to manage your Suzuki Financial Services account. You can access your finance account online at a time that suits you.
- View account balances
- View contract details
- Calculate a payout quote
- Generate statements
- Update your payment or contact details
Simply go to sfonline.com.au.
Suzuki Financial Services Online is the easy way to manage your Suzuki Financial Services account. You can access your finance account online at a time that suits you.
- View account balances
- View contract details
- Calculate a payout quote
- Generate statements
- Update your payment or contact details
Simply go to sfonline.com.au.
Suzuki Financial Services Online is the easy way to manage your Suzuki Financial Services account. You can access your finance account online at a time that suits you.
- View account balances
- View contract details
- Calculate a payout quote
- Generate statements
- Update your payment or contact details
Simply go to sfonline.com.au.
How can I access my Suzuki Financial Services Online account?
To access your account you will first need to register. Simply go to sfonline.com.au.
To register, you may require your Vehicle Registration Number, finance application email address and Customer ID, which you can find in the Welcome Letter you received at the commencement of your loan, or any other letter that we have sent you.
To access your account you will first need to register. Simply go to sfonline.com.au.
To register, you may require your Vehicle Registration Number, finance application email address and Customer ID, which you can find in the Welcome Letter you received at the commencement of your loan, or any other letter that we have sent you.
To access your account you will first need to register. Simply go to sfonline.com.au.
To register, you may require your Vehicle Registration Number, finance application email address and Customer ID, which you can find in the Welcome Letter you received at the commencement of your loan, or any other letter that we have sent you.
To access your account you will first need to register. Simply go to sfonline.com.au.
To register, you may require your Vehicle Registration Number, finance application email address and Customer ID, which you can find in the Welcome Letter you received at the commencement of your loan, or any other letter that we have sent you.
General
What term does Suzuki Financial Services offer for their finance products?
We offer loans ranging from 12 to 84 months in length, subject to Suzuki Financial Services policy and approval, with a variety of flexible payment options. We offer the flexibility of weekly, fortnightly, or monthly payments.
We offer loans ranging from 12 to 84 months in length, subject to Suzuki Financial Services policy and approval, with a variety of flexible payment options. We offer the flexibility of weekly, fortnightly, or monthly payments.
We offer loans ranging from 12 to 84 months in length, subject to Suzuki Financial Services policy and approval, with a variety of flexible payment options. We offer the flexibility of weekly, fortnightly, or monthly payments.
We offer loans ranging from 12 to 84 months in length, subject to Suzuki Financial Services policy and approval, with a variety of flexible payment options. We offer the flexibility of weekly, fortnightly, or monthly payments.
How can I make a complaint to Suzuki Financial Services?
Suzuki Financial Services works hard to try to ensure you always get the best service from us. If there’s something about our products or services that you aren’t happy with, then let’s work together to see if we can resolve it quickly and easily using the following process:
Step 1. Let us know
Email us at complaints@suzukifinancialservices.com.au or call a Customer Solutions Representative on 138 200 between 8:30am – 7:00pm (EST) Monday to Friday.
All matters are dealt with seriously and are treated in total confidence. We will aim to resolve your complaint to your satisfaction as soon as possible.
Step 2. Escalation to our Internal Dispute Resolution team
If we are unable to resolve your complaint within five business days, then the matter will be escalated to our Internal Dispute Resolution (IDR) team.
The IDR team will:
- Conduct a more detailed investigation into your complaint
- Keep you informed of the resolution process
- Answer any of your questions
- Aim to resolve the complaint promptly, and consistently
The IDR team can be contacted at any time by:
Mail: IDR Manager
Suzuki Financial Services
PO Box 9215
Scoresby VIC 3179
Email: complaints@suzukifinancialservices.com.au
Step 3. Seek an external review
If you aren’t satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA). AFCA is an external independent impartial body that has been set u...
Suzuki Financial Services works hard to try to ensure you always get the best service from us. If there’s something about our products or services that you aren’t happy with, then let’s work together to see if we can resolve it quickly and easily using the following process:
Step 1. Let us know
Email us at complaints@suzukifinancialservices.com.au or call a Customer Solutions Representative on 138 200 between 8:30am – 7:00pm (EST) Monday to Friday.
All matters are dealt with seriously and are treated in total confidence. We will aim to resolve your complaint to your satisfaction as soon as possible.
Step 2. Escalation to our Internal Dispute Resolution team
If we are unable to resolve your complaint within five business days, then the matter will be escalated to our Internal Dispute Resolution (IDR) team.
The IDR team will:
- Conduct a more detailed investigation into your complaint
- Keep you informed of the resolution process
- Answer any of your questions
- Aim to resolve the complaint promptly, and consistently
The IDR team can be contacted at any time by:
Mail: IDR Manager
Suzuki Financial Services
PO Box 9215
Scoresby VIC 3179
Email: complaints@suzukifinancialservices.com.au
Step 3. Seek an external review
If you aren’t satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA). AFCA is an external independent impartial body that has been set up to resolve financial services disputes. There is no charge for this service.
The Australian Financial Complaints Authority can be contacted by:
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Email: info@afca.org.au
Web: afca.org.au
For more information, please refer to our Customer Complaints Policy .
Suzuki Financial Services works hard to try to ensure you always get the best service from us. If there’s something about our products or services that you aren’t happy with, then let’s work together to see if we can resolve it quickly and easily using the following process:
Step 1. Let us know
Email us at complaints@suzukifinancialservices.com.au or call a Customer Solutions Representative on 138 200 between 8:30am – 7:00pm (EST) Monday to Friday.
All matters are dealt with seriously and are treated in total confidence. We will aim to resolve your complaint to your satisfaction as soon as possible.
Step 2. Escalation to our Internal Dispute Resolution team
If we are unable to resolve your complaint within five business days, then the matter will be escalated to our Internal Dispute Resolution (IDR) team.
The IDR team will:
- Conduct a more detailed investigation into your complaint
- Keep you informed of the resolution process
- Answer any of your questions
- Aim to resolve the complaint promptly, and consistently
The IDR team can be contacted at any time by:
Mail: IDR Manager
Suzuki Financial Services
PO Box 9215
Scoresby VIC 3179
Email: complaints@suzukifinancialservices.com.au
Step 3. Seek an external review
If you aren’t satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA). AFCA is an external independent impartial body that has been set up to resolve financial services disputes. There is no charge for this service.
The Australian Financial Complaints Authority can be contacted by:
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Email: info@afca.org.au
Web: afca.org.au
For more information, please refer to our Customer Complaints Policy .
Suzuki Financial Services works hard to try to ensure you always get the best service from us. If there’s something about our products or services that you aren’t happy with, then let’s work together to see if we can resolve it quickly and easily using the following process:
Step 1. Let us know
Email us at complaints@suzukifinancialservices.com.au or call a Customer Solutions Representative on 138 200 between 8:30am – 7:00pm (EST) Monday to Friday.
All matters are dealt with seriously and are treated in total confidence. We will aim to resolve your complaint to your satisfaction as soon as possible.
Step 2. Escalation to our Internal Dispute Resolution team
If we are unable to resolve your complaint within five business days, then the matter will be escalated to our Internal Dispute Resolution (IDR) team.
The IDR team will:
- Conduct a more detailed investigation into your complaint
- Keep you informed of the resolution process
- Answer any of your questions
- Aim to resolve the complaint promptly, and consistently
The IDR team can be contacted at any time by:
Mail: IDR Manager
Suzuki Financial Services
PO Box 9215
Scoresby VIC 3179
Email: complaints@suzukifinancialservices.com.au
Step 3. Seek an external review
If you aren’t satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA). AFCA is an external independent impartial body that has been set up to resolve financial services disputes. There is no charge for this service.
The Australian Financial Complaints Authority can be contacted by:
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Email: info@afca.org.au
Web: afca.org.au
For more information, please refer to our Customer Complaints Policy .
If I use my car for business, are repayments tax deductible?
Suzuki Financial Services cannot provide business or tax advice. You may need to seek independent financial or taxation advice.
Suzuki Financial Services cannot provide business or tax advice. You may need to seek independent financial or taxation advice.
Suzuki Financial Services cannot provide business or tax advice. You may need to seek independent financial or taxation advice.
Suzuki Financial Services cannot provide business or tax advice. You may need to seek independent financial or taxation advice.
What are my fees and charges for a loan?
Click here for Suzuki Financial Services’ upfront fees and ongoing monthly fees.
Click here for Suzuki Financial Services’ upfront fees and ongoing monthly fees.
Click here for Suzuki Financial Services’ upfront fees and ongoing monthly fees.
Click here for Suzuki Financial Services’ upfront fees and ongoing monthly fees.
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